SIA “Let`s Real Estate Group”, registration number: 40203295506, legal address: Dzelzavas iela 13-37, Riga, Latvia, LV-1084 (hereinafter – LRE Group or Data Controller), invites you to review our privacy policy. This policy explains how and why we collect, process, and protect your personal data.
Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter – the Regulation), as well as other relevant laws and regulations in force in the Republic of Latvia.
1. What personal data is processed?
We process the personal data you provide to us when using our websites (letsrealestate.eu and lregroup.lv), contacting us, or entering into a cooperation agreement. We process the following categories of data:
- For individuals: name, surname, personal identification code, declared residential address, email address, phone number, payment details, as well as information about the real estate owned by you (cadastre number, address, documents proving ownership).
- For legal entities: company name, registration number, company representative’s name, surname, position, and contact information (business email address, phone number).
2. Purposes and legal basis for data processing
We use your personal data only for specific purposes based on an appropriate legal basis:
- Conclusion and performance of a contract: To provide real estate brokerage and consulting services, administer payments, and provide customer support.
- Fulfillment of legal obligations: To comply with accounting requirements and adhere to the requirements of the Law on the Prevention of Money Laundering and Terrorism and Proliferation Financing (AML) by conducting customer due diligence (KYC) within the framework of transactions.
- Legitimate interests: To conduct commercial activities, improve service quality, analyze website browsing habits, ensure IT system security, and prevent fraud risks.
- Consent: To inform you about our services, current offers, and marketing materials (you will receive such information only if you have given explicit consent).
3. Use of Cookies
We would like to inform you that our websites use cookies. They help ensure the technical operation of the site, personalize your access, and analyze visitor behavior to improve the user experience on both computers and mobile devices.
4. To whom is your personal data transferred?
We care about your privacy, so your personal data is not sold or unjustifiably disclosed to third parties. Your data may be transferred to:
- Trusted cooperation partners: Service providers (accounting, IT maintenance, marketing, or financial service providers, as well as notaries and appraisers) who help us ensure company operations and customer service. We guarantee that our partners comply with strict data security requirements.
- State and law enforcement authorities: To fulfill obligations specified by law, prevent the risk of criminal activity, or investigate fraud cases.
- For your information: Personal data is not transferred to third countries (countries outside the EU and/or EEA).
5. How is your data stored and protected?
Your personal data is kept secure. To protect it from unauthorized access, alteration, disclosure, or destruction, we use modern technology and security procedures at multiple levels.
- Your personal data will be stored for as long as necessary for the fulfillment of contractual obligations and the provision of services.
- After the end of cooperation, archived information is stored for 5 years (or another period if directly required by accounting or AML laws). After this period, the data is securely deleted.
6. Third-party websites
Our website may contain links to third-party websites. Each of them has its own privacy policy. By navigating to these sites, we assume no responsibility for their privacy rules, so we recommend that you review them before entering your data.
7. Your rights
In accordance with the Regulation, you have the right to:
- Access your personal data and request its correction, addition, or deletion.
- Object to data processing if it is based on legitimate interests, or request the restriction of processing.
- Withdraw your consent to receive commercial communications at any time by writing to the email: info@lregroup.lv.
If you have questions about the processing of your personal data, please contact us via email: info@lregroup.lv.
If you believe that your rights to the protection of personal data have been violated, you have the right to file a complaint with the supervisory authority – the Data State Inspectorate (www.dvi.gov.lv).